HI Dear ,this is Darlene from Oreelaser,Our factory is of 42,000 square  with about 500 employees and our engineers are with 15 years experience for machinery;
We have more than 50 professional technical personnel and offer 24-hour online and offline technical services;
We offer1years warranty and CE&FDA certificate;Our engineer is overseas available for setup, commissioning, training and maintenance;
Under European quality , it's very HOT and 70% sales in Europe and America countries' market.Support the most high-quality machine for you and your company is our target.
WE ARE SOLUTIONS PROVIDER NOT ONLY A MANUFACTURER
FAQ
Q1:What's the OEM serivce of OREE LASER?

A: 1. Customized and OEM orders are welcome if you need;

2. All the OEM services are free, customer only need to provide us with your logo drawing, function requirements, colors etc;

3. No MOQ required.

Q2: What's the package?
A: We have 3 layers package. For the outside, we adopt wood craft case. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by thickening plastic bag for waterproof.

Q3: Will the package damaged during transportation?
A: Our package is considerate all the damage factors and make it to be safe, and our shipping agent have full experienced in safe tranportation. We have exported to 80 countries worldwide. So please don't worry, you will receive the parcel in good condition.

Q4: How to install and run the machine?
A: Our technician have installed the machine before shipping. For some small parts installation, we will send detail training video, user's manual along with the machine. 95% customers can learn by themselves.

Q5: How can I do if the machine goes wrong?
A: If confronted with such problems, please contact us asap and do not try fix the machine by yourself or someone else. We will response within 24 hours as quick as we can to solve it for you.
Plenty of technical support online is available; free global regional training services.